This is the QLT Consumer Lease Services, Inc. 2010 Lease Service Contract ("This Contract") and when terms conflict, it supersedes all prior versions, including the contract that may have accompanied your leased product.†
This Contract covers leased telephone products (such as telephones and answering machines) only. It does not cover charges for your local or long distance telephone service or for the telephone wires running into your home. If you stop leasing, your local and long distance services will not be affected. When you use or retain leased products, you accept and agree to be bound by the following terms and conditions and rates under which QLT Consumer Lease Services leases its products. The product you have selected is designed for convenient, reliable service. In addition, your QLT Consumer Lease Services Contract provides you with the following leasing benefits provided the product is used in the 50 states of the United States. Given that our customers have many choices, including purchasing telephones and answering machines from other companies, we are especially pleased that you choose to lease telephone products from us.
Unconditional Replacement Policy
Obtain convenient same or similar model replacement of the leased product for any reason.
Flexible Lease Option
Trade-in or exchange the leased product for a different color or for a telephone with more or fewer features.† =† Plus, if you move, take the leased product with you anywhere in the 50 states of the United States.*
Standard Next Business Day Delivery Service
Receive the leased product at your home or office the next business day at no additional charge. Simply place an order with us by 6 pm EST and the product will be delivered to you the next business day.*
Superior Quality Products
Designed, built and reconditioned to our high-quality standards. Our product line includes classic phones featuring nostalgic styles and real bell sounds, as well as the latest equipment, such as Cordless Telephones, Speakerphones, Caller ID and so much more.
Replacement Accessory Advantage
Accessories for leased products are available at no additional charge. Accessories include modular conversion kits, long cords, cordless antennas and batteries, and answering machine tapes.
Convenient Customer Service
For answers to all your questions about our Lease Services and Products, call toll-free 1 (800) 555-8111 or visit our website at www.qltcls.com. Our email address is info@qltcls.com.
Return Policy
You have the option to return the leased products at any time. There is no early termination charge for leased products returned within 3 days of original
receipt of the leased product. Within the initial 3-month term, early termination charges will apply as described under "Other Terms and Conditions."
Other Terms And Conditions This is a month-to-month lease following the initial 3-month lease term.††† If you discontinue the lease within the initial 3-month lease term, you will be billed for the full 3-months. If you live in New York or Illinois and receive quarterly bills, you have a 3-month lease that is then renewable for 3-month terms.
You can discontinue leasing at any time by notifying us and returning the product by mail. Call toll-free at 1 (800) 555-8111 to obtain a postage-paid mailing package.
If at any time you decide to discontinue leasing, you are responsible for returning the product to Consumer Lease Services. If you discontinue your lease but do not return the leased product, you are responsible for paying the Equipment Recovery Charge. Call toll-free at 1 (800) 555-8111 for the current Equipment Recovery Charges.
QLT Consumer Lease Services may discontinue the lease program at any time by providing you with 90 days notice of our intent to do so.
Should the leased product be stolen or lost as a result of fire or operation of the forces of nature (for example, floods, hurricanes, earthquakes or tornadoes), we will replace the leased product at no additional cost with a same or similar model lease product or, at your request, we will terminate your lease effective on the date you notify us of the loss or theft. We may ask you to provide us with a written statement which describes the circumstances of the loss or theft. Provided that either (a) you comply with our request for a written statement or (b) we do not request that you provide a written statement, the Equipment Recovery Charge will not apply in the case of lease products that you report stolen or lost due to fire or forces of nature.
The leased products are not for sale. You do not have the option to purchase leased products.†
You may continue leasing the product (with your lease payments renewing the lease) on a monthto- month basis, except in New York and Illinois where the lease is a renewable 3-month term. If you decide to discontinue leasing after the initial 1-month or 3-month term, and before the end of a succeeding 1-month or 3-month term, whichever applies, your lease charges will be prorated and you will receive a credit for the unused portion of the lease term.
The QLT Consumer Lease Services bill provides an itemized list of the leased telephone products for which you are being charged. Please review this itemized list carefully to ensure that you have each of the listed items. You are billed in advance for leased equipment on either a monthly or quarterly basis. You must notify us of errors in your bill within 90 days of the date of a bill you believe is in error.
Should you transmit to us any checks that are not honored for their full amount (a "returned check"), we may charge the account the lesser of $10, or the amount permitted by the law of your state of residence for each returned check.
QLT Consumer Lease Services, Inc. will not pay for the loss of time, inconvenience, loss of use of the leased product, property damage caused by the leased product or its failure to work, any damage caused by use outside the U.S. or any other incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages. Therefore, this exclusion or limitation may not apply to you.
The leased products may be either new or reconditioned to our high quality standards.
Future Changes To Terms And Conditions
QLT Consumer Lease Services may change the terms and conditions of this contract or increase the rates charged for leased products at any time by giving you advance notice of any material changes in these terms and conditions or lease rates. Continued leasing of the product after you receive notice of a change in terms and conditions or rates, without notifying us that you wish to discontinue leasing, constitutes your agreement to lease the product under the changed terms and conditions or rates and to be bound by the same.
We may assign all or part of this Contract at any time. Our written consent is required should you want to assign or transfer any part of this contract. In the event of an assignment or transfer, all of the terms of this Contract are in force.
† Products leased under the Flexible Lease Plan continue to be bound by the terms and conditions of the original Flexible Lease Plan contract as amended.
†† A model change may result in a rate change.
*Some products (party line, hardwired, one-button telephones,
antique style, character or novelty telephones and ancillary products) may require special arrangements for replacement, repair or relocation. Arrangements can be made by calling our Lease Customer Helpline.
††† The initial 3-month lease term does not apply in New Jersey.
